ARTICLES BY THIS AUTHOR
05/31/2023
Filson and Shinola create seamless customer experience
Two direct-to-consumer brands owned by Bedrock Manufacturing Co. are offering a unified shopping journey across all channels.
05/31/2023
How consumers really view the role of AI
A new survey provides insight into the way U.S. consumers view artificial intelligence (AI) in shopping and other areas of their lives.
05/31/2023
Instacart offers generative AI-based recommendations
Instacart is leveraging the capabilities of generative artificial intelligence (AI) to assist customers with their grocery shopping.
05/31/2023
Panera expands drive-thru options
Panera customers have a new ordering opportunity at the drive-thru window.
05/30/2023
DoorDash prepares ‘Summer of DashPass’ promotion
Summer’s here and the time is right for special deals from DoorDash.
05/30/2023
Do consumers support generative AI in marketing?
Results of a new survey suggest consumers have mixed views on the use of generative artificial intelligence (AI) for marketing purposes.
05/30/2023
Regional convenience chain Stinker Stores drives loyalty
Stinker Stores is sprucing up its customer engagement efforts to segment and target key customer groups.
05/30/2023
What will Prime members spend on Prime Day?
A new survey reveals consumer plans for the upcoming Amazon Prime Day sales extravaganza.
05/26/2023
Survey reveals online restaurant and alcohol ordering trends
New data from DoorDash sheds light on how and why consumers are purchasing to go orders of food and alcohol.
05/26/2023
The most popular e-commerce marketplace is…
When it comes to third-party e-commerce marketplaces, consumers have a clear favorite.