Of the many challenges retailers continue to grapple with — high costs of goods, transit, managing out-of-stocks and more — the labor shortage could be the most worrisome.
Direct-to-consumer (DTC) used to be a specific retail segment, but now all brands, including traditional B2B brands (the ones selling at your local grocery store, superstore or toy store), are getting in the game.
Online shopping and tap-to-pay methods have slowly introduced shoppers to the future of tech-powered retail, prioritizing convenience and contactless efficiency.
With the worst of the COVID-19 pandemic—and its social and economic side effects—seemingly behind us, retailers are anxious to rebound during what we can expect to be the most robust holiday shopping season in three years.
Experiences have always been the driving force behind retail, and yet many brands still struggle to understand and implement this transformation in today’s new economy.
In June, the U.S. Bureau of Labor Statistics announced that over the last year prices surged, exemplifying a key post-pandemic challenge facing retailers.
As we begin to emerge from the pandemic, one of the most important learnings about commerce is that people want to shop their values and build more genuine relationships with businesses.
Despite the tremendous gains made by e-commerce during the COVID-19 pandemic, brick-and-mortar locations remain a critical part of Americans’ shopping habits.
Regardless of how you study the competition, I urge everyone to watch quick-service restaurants/fast-food restaurants. If you are not, you are missing some critically important information.
It has been 20 years since The Home Depot introduced plans for a smaller format store. Its intention was to address urban areas where their traditional store concept wouldn’t fit.
With COVID-19 having forced even reluctant grocers to operationalize e-commerce, it seems that the industry has finally reached an omnichannel tipping point.
Walk into any shopping center, restaurant, or convenience store, and you’re sure to experience some degree of inconvenience that can almost always be traced back to COVID-19.